Return Policy

 🔁 RETURN & REFUND POLICY

Non-Custom Kits:

• Returns accepted within 5 days
• Must be unused and in original condition 
• Customer must return to the pickup location
• Retail purchases- return must be made at the retail location where purchased- that company policy applies.

Custom Kits (Paint Your Pet):

❌ NON-REFUNDABLE

Because they are made specifically for you.

Damaged Items:

If damaged when received:

• Contact within 48 hours 
• Provide photos 
• We will replace or refund
• Retail purchases- return must be made at the retail location where purchased- that company policy applies.

Order Issues:

We will make reasonable efforts to fix:

• Missing items 
• Incorrect shipments